Privacy Policy

Effective Date: 20 May 2025
Store Name: Upookie – Always Cute
Contact: upookie@gmail.com | WhatsApp: +91 81788 52268

At Upookie, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or make a purchase.

1. Information We Collect

We collect the following information when you use our site or place an order:

  • Personal Information: Name, email address, phone number, shipping address, billing address.

  • Payment Information: Processed securely through third-party payment gateways; we do not store your card details.

  • Device & Browsing Information: IP address, browser type, device type, pages visited, and time spent — collected via cookies and analytics tools.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Send order updates and tracking details

  • Respond to your support queries

  • Improve our website and customer experience

  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information. We only share your data with trusted third parties for purposes such as:

  • Payment processing (e.g., Razorpay, PayPal)

  • Shipping and logistics

  • Email and marketing tools (if opted in)

  • Legal compliance, if required

4. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Request details of the data we hold about you

To exercise these rights, contact us at upookie@gmail.com.

5. Cookies

We use cookies to enhance your shopping experience, remember your preferences, and analyze site performance. You can disable cookies in your browser settings if you prefer.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date.

8. Contact Us

For any questions about this policy or your data, feel free to contact us:

📧 Email: upookie@gmail.com
📱 WhatsApp: +91 81788 52268