Shipping & Delivery Policy

At Upookie, we’re dedicated to getting your adorable orders to you safely and on time. Here's everything you need to know about how we ship and deliver.

Order Processing

• Orders are processed within 1–2 business days (excluding weekends and holidays).

• Once your order is shipped, you’ll receive an email or WhatsApp message with the tracking details.

Shipping Time

• Standard Delivery: Orders are typically delivered within 7–10 business days from the date of shipping.

• Delivery times may vary depending on your location, public holidays, or courier delays.

Shipping Charges

• Free shipping on all prepaid orders 499 and above.

Tracking Your Order

• A tracking link will be shared with you via email or WhatsApp as soon as your order is dispatched.

• For assistance, feel free to contact our support team.

📧 Email: upookie@gmail.com
📱 WhatsApp: +91 81788 52268

Incorrect Address or Failed Delivery

• Please double-check your shipping address before placing your order.

• If the courier cannot deliver due to an incorrect address or repeated failed attempts, reshipping charges may apply.

Unexpected Delays

• While we do our best to meet the estimated delivery timeline, occasional delays may happen due to factors outside our control (e.g., weather conditions, courier issues, or peak seasons). We appreciate your patience.