Terms & Conditions

Welcome to Upookie – Always Cute!
By using our website or placing an order with us, you agree to the terms and conditions outlined below. Please read them carefully before shopping with us.

1. Use of the Website

By accessing and using this site, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent/guardian.

  • All information you provide is accurate and up-to-date.

We reserve the right to refuse service or cancel orders if we suspect any fraudulent or unauthorized activity.

2. Product Information

We try our best to display accurate product descriptions, pricing, and images. However:

  • There may be slight variations in color or design due to photography or screen settings.

  • All prices are listed in INR and are subject to change without notice.

3. Orders & Payments

  • Once an order is placed, you will receive a confirmation email or WhatsApp message.

  • Orders will be processed within 1–2 business days.

  • We accept online payments only.

  • In case of payment failure, please contact us before placing the order again.

4. Shipping & Delivery

  • Delivery timelines are typically 7–10 business days.

  • Shipping is free for all prepaid orders of 499 and above.

  • For full details, refer to our Shipping & Delivery Policy.

5. Returns & Exchanges

  • We only accept returns or exchanges for defective or damaged items, reported within 48 hours of delivery.

  • Use our whatsapp support to Report.

  • For details, refer to our Return & Exchange Policy.

6. Intellectual Property

All content on this site – including images, logos, text, and designs – is the property of Upookie and may not be used or copied without permission.

7. Limitation of Liability

Upookie is not responsible for any indirect, incidental, or consequential damages that may arise from using our website or products.

8. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be handled under the jurisdiction of the Delhi courts.

9. Contact Information

For any questions or concerns, feel free to reach out:

📧 Email: upookie@gmail.com
📱 WhatsApp: +91 81788 52268